(Originally posted 2003.Apr.23 Wed; links may have expired.)
Dale writes in "Dale Emery, Bureaucrat" that his department was being changed from serving others to ruling others.
I think this increase in command and control is a recent trend in the industry, a fear reaction to the current economic climate. But remember: "The more you tighten your grasp, the more star systems will slip through your fingers." -- Princess Leia, Star Wars.
Hmm. I suppose a quote from a fictional character isn't the most effective. How about this: "If you are distressed by anything external, the pain is not due to the thing itself but to your own estimate of it; and this you have the power to revoke at any moment." -- Marcus Aelius Aurelius (121-180 AD), Roman emperor. And this: "An intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius -- and a lot of courage -- to move in the opposite direction" -- Hoshang N. Akhtar
I'm going to have to read more about Deming. These are his "14 points":
Keith Ray is developing new applications for iOS® and Macintosh®.. Go to Sizeography and Upstart Technology to join our mailing lists and see more about our products.